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Current Summit issues

The following Summit issues are currently being investigated:

- When typing in a contract, the search filter is not auto-filtering correctly

If you have a Summit issue not shown above, please log a ticket.

Welcome

Welcome to the IT Help Desk for Centura Group UK.

 

All IT support request and new equipment requests should be submitted using the IT Help Desk.

Click the 'Submit a ticket' button below or email helpdesk@centuragroup.co.uk. 

 

 

 

Remote Support Agent

If requested by IT, please download the remote support agent from here

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Knowledgebase

  • Latest articles
TeamViewer Host - Android

Category: Knowledgebase

https://get.teamviewer.com/6inmcxe

Summit Errors

Category: Knowledgebase

It has been noticed that there has been data entered into the system, which has not been updated due to dropped connections, system crashes or the user navigating away from the screen they are on, wit...

CRL Template Webinar Presentations

Category: Knowledgebase

Download the CRL Template Webinar Presentations

CRL Templates

Category: Knowledgebase

Download the file bellow to install the CRL templates on your computer

Sharing files using OneDrive

Category: Knowledgebase

Uploading the files/folders From the Centura home page, click Files > OneDrive If asked to login you should use your company email address and password. Click My Files on the left navigation...

Microsoft Teams - blank login screen

Category: Knowledgebase

Close out of teams completely.   On Windows 10, go to Settings. Accounts > Access Work or School or Accounts > Email & accounts   Add a work or school account under the accounts used by ot...

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